|
Back to Previous Page
Terms of Sale
- Pricing
- All products are priced in US Dollars, UK Pounds and Euros. You will be billed in the currency that you choose when placing
the order.
- If you pay by credit card the price may appear on your credit card statement in your local currency (the conversion rate will
be determined by your bank).
- The total price that you pay is shown in our software store and will also be shown in the confirmation page that you see prior
to purchase.
- Cancellations
- If you wish to cancel an order you should contact Hallisoft stating the order number,
transaction number and software purchased. You must cancel an order before you download the
software, and must not make any attempt to download the software after you have notified Hallisoft that you wish
to cancel the order. If the software was ordered on CDROM you must cancel within 24 hours (i.e. before the CD is dispatched).
- The purchase price of all orders cancelled in accordance with (i) above will be refunded in full.
- Refunds
- You have the opportunity to download free evaluation versions of our software prior to
purchase. Therefore, once software has been purchased and installed NO REFUNDS WILL BE GIVEN. We cannot supply software on a sale or
return basis.
- Fraudulent Transactions
- Where software has been purchased by credit card and clear evidence is provided that the transaction was placed without the
knowledge or consent of the card holder a full refund will be given.
- Such refund is given on the understanding that the card holder will notify the issuing bank of the circumstances surrounding
the fraudulent use of the credit card.
- Delivery
- Each piece of software requires an unlock code before it can be installed. An email message containing this code
will be sent to you after the credit card transaction is completed.
- Hallisoft reserve the right to carry out additional security checks on selected orders. These security checks may delay the
dispatch of unlock codes by a few hours.
- Where software has been requested on CDROM the CD will be sent by express registered mail on the first working day following the
purchase.
- Support
- Technical support for our software is available by email. This support is provided free of charge.
- Registered users will receive free upgrades to software purchased for a period of 12 months from the date of purchase.
- Limited Warrantee
- We warrant that for a period of ninety (90) days from the date of acquisition, the Software, if operated as directed,
will substantially achieve the functionality described in the documentation (if any) that accompanies the Software. We do not
warrant, however, that your use of the Software will be uninterrupted or that the operation of the Software will be error-free or
secure. Our sole liability for any breach of this warranty shall, at our discretion, be limited to:
- replace your defective media or Software; or
- advising you how to achieve substantially the same functionality with the Software as described in any documentation that
accompanied it; or
- if the above remedies are impracticable, to refund the licence fee you paid for the Software.
- Repaired, corrected, or replaced Software and documentation (if any) shall be covered by this limited warranty for the period
remaining under the warranty that covered the original Software, or if longer, for thirty (30) days after the date:
- of delivery to you of the repaired or replaced Software; or
- when we advised you how to operate the Software so as to achieve substantially the same functionality described in the
documentation (if any).
- Only if you inform us of your problem with the Software during the applicable warranty period and provide evidence of the date
you purchased a licence to use the Software will we be obligated to honour this warranty. We will use reasonable commercial efforts
to repair, replace, advise or, for individual consumers, refund pursuant to the foregoing warranty, within thirty (30) days of being
so notified.
- Export Restrictions
- There are no export restrictions on Hallisoft products.
- Contact
- In the event of order queries or disputes you can contact us by:
- Email from this web site.
- Write to the following address: Hallisoft, 96 Bacton Tower, Haverstock Road, London NW5 4PX, UK
- Tel: +44 (0)207 209 4162 (0800 to 1700 GMT Order Queries only)
- Fax: +1 865 251 9312
Back to Previous Page
|
