Frequently Asked Questions

No! Once purchased RezEasy is your own system. «FAQ list»

RezEasy works from your web site, from agents and affiliates sites and from many of the most popular directory web sites. All you need to do is to make sure that your site is listed with search engines such as Yahoo, Google, AltaVista, Excite etc. Also add your site to regional travel directories and national and international directories. Potential customers find your web site on these sources, and from there are only one click away from your online reservation system. «FAQ list»

No! RezEasy allows you to list only the vehicles you wish. However, there is no reason not to list your complete inventory because the system is under your control. «FAQ list»

No. You can easily add a booking made by telephone, fax or other means to RezEasy via the Internet. This way the availability within RezEasy is always up to date. «FAQ list»

Once you have purchased the program you follow the steps in the Getting Started chapter of the user manual. «FAQ list»

Yes. «FAQ list»

Yes. «FAQ list»

Yes. You can assign a user name, password and discount to any number of travel agents, tour operators or corporate clients. Once logged in to RezEasy Autos the agent receives the discount that you specified. «FAQ list»

Yes. You can specify up to 52 different hire bands in a year. You can also have different prices for according to the length of hire «FAQ list»

You are immediately sent an email when a hirer makes a successful reservation request. Also you can specify a second email address that should receive a copy of the email. In the agency version you can also tell RezEasy to send an email to each hotel with details of their bookings. In all cases the hirer receives an email showing booking details. «FAQ list»

If you are using a >payment gateway that supports callback the reservation is processed after the payment, otherwise it is before payment. «FAQ list»

No. You can tell RezEasy that no payment is required. «FAQ list»

Yes. A customer can login and either change or modify an existing booking. «FAQ list»

Yes. The program can display several reports plus individual invoices. Reports can be displayed for an entire year or the dates that you select. «FAQ list»

Yes. You can see a list of all reservations with pick-up an date between dates that you specify. «FAQ list»

Yes. You can specify the discount period and the amount. In the agency version these can be different for each property. RezEasy Autos will apply the discount for any part of the stay within the discount period. «FAQ list»

You can specify one or two periods when you will not accept any reservations. This might be because you are closed or because you have a special function at that time. «FAQ list»

Yes, you can specify the minimum length of hire before the discount applies, and also the discount amount. «FAQ list»

Yes, you can add both a percentage and fixed amount. Adding surcharges is an optional feature. «FAQ list»

Yes. You can specify up to 3 different taxes and specify which tax is applied to which item. Adding tax is an optional feature. «FAQ list»

Yes. You would specify the basic cost for a vehicle without insurance. You can then offer different types of insurance as an extra on the booking form. So you could offer comprehensive, comrehensive plus ADW etc. «FAQ list»

Yes, you can, if you wish, include a range of options on the booking form. These can be charged in a variety of ways. «FAQ list»

No you do not have to put links to Hallisoft.com on the pages of your online reservation system. However, you must not put any links or text in these pages that implies the reservation system is anything other than RezEasy. For example you cannot say "Powered by XYZ". In the pages of the online administration you must not say "Copyright of...." «FAQ list»

Yes you can remove the logo and replace it with your own provided that there is nothing in your logo that suggests the program is your copyright or your program. For example a logo that says "Grand Car Hire" is ok but a logo that says "XYZ Reservation System" or "Powered by ABC" is not acceptable. «FAQ list»